Quality Policy

Quality is foundational to everything that we do. We are at our best when our solutions deliver accurate, credible, and actionable intelligence that generate clarity and fuel innovation. We achieve our best through our commitment to data and execution excellence, guided by the following principles.

  • We ground our work in rigorous methodologies and practices that create confidence in our solutions, and don’t sacrifice quality for convenience.
  • We embrace technology and innovation to constantly improve our effectiveness and efficiency in solving complex problems for our clients.
  • Quality is a shared responsibility. We foster a culture of collaboration with our clients and our teammates that encourages quality over expedition.
  • Quality is a continuum. We establish clear channels of communication with our clients to build transparency and trust, ensuring that perfection does not become the enemy of goodness.

Ethical Use of Artificial Intelligence

Artificial intelligence (AI) is an important building block on our journey to democratize insights, not data. At the same time, we recognize that existing AI technologies come with limitations and potential bias that must be addressed in order to uphold our guiding principles of rigorous methods and a culture of quality built on trust and transparency.

We have chosen the Coalition for Health AI (CHAI) Core Principles for Trustworthy Health AI to guide our development, evaluation and implementation of artificial intelligence and/or agentic capabilities. Thinqpoint leverages the CHAI Applied Model Card (Draft Nov 2024 V0.1) to support our trust and transparency imperative.

Social Responsibility & Public Benefit

Thinqpoint develops data and analytics software solutions that help organizations harness the power of analytics to drive meaningful change at every level. To fulfill our commitment of democratizing insights, our team dedicates time and resources to develop low- and no-cost solutions accessible to community-based organizations (CBOs). Through these efforts, we strive to create a lasting, positive impact in the communities we reach.

MAGELLAN

Robust, authoritative, and granular community insights at national scale. Magellan enables access to public health insights with a geographic context.

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