Cookie Policy

1. What Are Cookies?

Cookies are small text files that a website places on your computer or mobile device. They let a site remember things between page loads or visits, such as counting page views or keeping the site secure.

A cookie set by the site you are visiting is a first-party cookie. A cookie set by a different company through that site is a third-party cookie. The cookies on our sites are first-party — placed under our own domains. We use one analytics provider, PostHog, which receives the analytics data as our service provider (see Section 4); it does not set its own third-party cookies on our sites.

2. How We Use Cookies

We use cookies for a limited set of purposes, which fall into two categories:

• Strictly necessary. A small number of cookies that our hosting and security infrastructure may set so the sites load, stay secure, and work correctly. These do not track you.
• Analytics / performance. First-party cookies from our analytics provider that help us understand how the sites are used — for example, which pages are viewed and which features are used — so we can fix problems and improve the product.

We do not use any advertising or marketing cookies. We do not build advertising profiles, we do not run third-party advertising networks on our sites, and we do not use cookies to track you across other websites.

3. Cookies We Use

We use a limited number of cookies, and their use differs by site.

On the Platform (the signed-in product at app.thinqpoint.com), our analytics provider sets a first-party analytics cookie under our own domain. This cookie is transmitted only over secure connections, persists for up to approximately twelve (12) months, and is used solely for product analytics, such as measuring page views and feature usage. Authentication to the Platform does not rely on cookies.

On the Corporate Site (our public website at www.thinqpoint.com), our analytics provider is configured not to use cookies. Accordingly, the Corporate Site does not set analytics cookies.

In addition, our hosting and security infrastructure may set a limited number of strictly-necessary cookies on either site in order to operate the sites, balance load, and maintain security. Such cookies do not track you and are not used for analytics or advertising.

We do not set advertising or marketing cookies on either site.

4. Analytics

We use a third-party analytics provider, PostHog, on both sites. PostHog is engaged as a contracted service provider (a processor) under a written agreement that limits it to processing data on our behalf and prohibits it from reusing the data for its own purposes.

What we collect. We collect event-level analytics, such as page views, clicks, and feature usage. We mask text and form inputs, and we use anonymous profiles unless you sign in to the Platform. When you sign in to the Platform, we associate analytics with your account so that we can support and improve your experience.

Session recording. Session recording (also called session replay) reconstructs on-screen interactions as a video-like playback.

• On the Platform, we do not use session recording. We do not record sessions behind the Platform’s sign-in, consistent with Section 4 of our Privacy Policy.
• On our public Corporate Site, we may use session recording to understand how visitors use the site and to improve it. Where we do, recordings are limited to anonymous visits, and we mask text and form inputs so they do not capture what you type.

For more information about PostHog’s privacy practices, see the PostHog privacy documentation.

5. Do We Sell or Share Your Information?

We do not sell or share your personal information. We do not sell personal information, and we do not share it for cross-context behavioral advertising. PostHog is a contracted service provider that processes data only on our behalf, which is not a “sale” or a “share.” This is consistent with Section 3 of our Privacy Policy.

6. How to Manage Cookies

You are in control of cookies in your browser.

Browser cookie controls. Most browsers let you see, block, and delete cookies. Here is where to find those settings:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Effect of blocking cookies. If you block or delete strictly-necessary cookies, parts of the sites may not load or work correctly. Blocking analytics cookies will not affect your ability to use either site.

7. Relationship to the Privacy Policy

This Cookie Policy is a companion to our Privacy Policy. The Privacy Policy is the main document. It describes the personal information we process, why we process it, who we share it with, and your privacy rights. This Cookie Policy focuses on the specific cookies involved.

If anything in this Cookie Policy appears to conflict with the Privacy Policy, the Privacy Policy controls. You can also read our Terms of Use, which govern your use of the Services.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time as our practices or the law change. When we do, we will update the effective date at the top of this document. If we make a material change to the cookies we use, we will provide notice consistent with the update commitments in Section 12 of our Privacy Policy.

9. How to Contact Us

If you have questions or comments about this Cookie Policy, you may email us at privacy@thinqpoint.com, or contact us by post at:

THINQPOINT LLC
Attn: Privacy
3943 Irvine Blvd., Unit 2101
Irvine, CA 92602
United States of America
(949) 316-0888